Shipping and returns

Shipping:

Shippings:

1/Delivery Rates: 

>> US and Canada deliveries  By the transport company DHL or equivalent :

    - Postage: $37.80 
    - Beyond of $500  of purchase the shipping costs are Offered.

Shipping costs take into account packing, handling and dispatch costs

2/delivery times: 

International delivery Deadlines:

They are variable depending on the carrier.
Your parcel number is communicated to you by email to the shipment of your order. You can then track the carrier's site.

Note : the Carrier's or PROCESS for PRF's liability shall not be sought in the event of impossibility of issuance due to vagueness in the delivery address, being specified that the designation of P.O. boxes is prohibited.  At the third unsuccessful passage of the carrier, the cost of the return charge will be charged to the purchaser. The address you have transmitted at the time of the validation of your order will not be modified during delivery.

Price:

Our prices are quoted in US Dollars and ET , excluding delivery costs. The latter are mentioned before validation of the order and invoiced, unless otherwise stated, in addition. 

Any tax not indicated during the order process remains in any case due, in respect of the applicable law and your exclusive burden (e.g. customs duties).

-Prices are guaranteed subject to obvious typographical or printing errors.
-These prices are non-lump-sum participation at the cost of the shipping and packing which remains at the customer's expense.

-The company reserves the right to change its prices at any time. The items will be billed on the basis of the rates in effect at the time of registration of the order.


Returns & swaps:

You benefit from 14 days to return your product if it is not suitable for you.

Attention :

1-You made a mistake when choosing your product, you want to make a comeback:
We recommend that you ship the merchandise in return by mail or other services with a tracking number including:
-A copy of your original invoice
-an explanatory note on free paper with your willingness to obtain either an * available credit or a refund **.
*It is visible and usable for one year. This credit memo remains refundable on simple request (email or call to our customer service).
** The refund is made within 15 days of the receipt of your parcel by the same method of payment as the one used during your order.

All returns should be made to the following address:
Process for PRF
49 Rue Gioffredo 
06000 Nice
France

Note : In this case, the shipping costs in return remain at your expense.
The return processing time is about 5 to 7 days from receipt of the products in return. In accordance with the general conditions of sale, only the items returned in their original packaging will be accepted. As a result, returns of degraded and/or already used products will be refused. 

2-We made a mistake in the preparation of your parcel: you did not receive the product requested or this one is damaged.
In this case, we take charge of your return costs as well as the redispatch costs.

Payment:

Payment for an online order is made to the order.
Any order not accompanied by a payment title may not be sent. You can pay by the following means: Credit card: Enter the number of your card (blue Card, Eurocard Mastercard, American Express) the expiration date and the cipher (the last 3 numbers listed on the back of your card) your payment will be Registered as soon as your order is validated on the site. Your payment request is routed in real time on the secure Telepayment manager who carries out the various checks to avoid abuse and fraud.

Personal Data PROTECTION:

When you use our site, you can provide us with personal data. This is especially the case when ordering.

We also use cookies, especially through Google Analytics, to make use of our site statistics.

This data is collected so that we can manage customers and prospects. We may disclose certain data to third-party companies such as those responsible for the execution, processing or payment of services and orders. But it will be strictly no commercial use.

We have declared all these treatments with the National computer and Freedom Commission (CNIL) through Declaration No. 2099902

You have the right to access, rectify and oppose information about you. You can exercise your rights at any time by contacting us by mail at the following address:

Process for PRF
49, rue Gioffredo 
06000 Nice 
France 

You may also, for legitimate reasons, oppose the processing of personal data concerning you.

If you have any questions, please do not hesitate to contact us by email info@a-prf.com and by phone (+ 33) 4 93 85 58 90.